📋 Comprehensive Terms and Conditions for Personal Training Services

FortlessFit Personal Training Terms and Conditions

Effective Date: [INSERT DATE] Company: FortlessFit Ltd
Company Registration: [COMPANY NUMBER] Registered Address: [YOUR REGISTERED ADDRESS] Trading Address: [YOUR BUSINESS ADDRESS] Contact: [YOUR PHONE] | [YOUR EMAIL] Website: www.fortlessfit.co.uk

1. DEFINITIONS AND COMPREHENSIVE SERVICE DESCRIPTION

1.1 FortlessFit Ltd ("Company," "we," "us," "our") provides comprehensive fitness and wellness services to clients ("you," "your," "Client") including:

MOBILE PERSONAL TRAINING SERVICES:

• Mobile personal training at client's chosen location
• Boxing pad work and technique training (non-contact)
• Strength training and powerlifting instruction
• Functional fitness and conditioning programs
• Weight loss and muscle building programs
• Injury recovery and rehabilitation support training

GYM-BASED TRAINING SERVICES:

• One-on-one personal training in fitness facilities
• Strength training with gym equipment
• Powerlifting coaching and technique development
• Functional training using gym facilities
• Group fitness classes and small group training

SPECIALIZED PROGRAMS:

• Older Adults Training: Mobility, balance, strength, and flexibility programs designed for seniors
• Confidence Building Programs: Specialized training for those new to exercise or lacking confidence
• Corporate Wellness Programs: Workplace fitness and stress management
• Online Training Programs: Virtual coaching with ongoing support
• Macros & Nutrition Coaching: Comprehensive nutrition guidance and meal planning

ADDITIONAL SERVICES:

• Nutrition consultation and macro tracking
• Meal planning and dietary guidance
• Fitness assessments and progress monitoring
• Lifestyle coaching and wellness support
• Educational workshops and group sessions

1.2 Boxing Training Specifications: All boxing training consists exclusively of pad work, focus mitts, technique instruction, and conditioning. NO sparring, contact work, competitive boxing, or partner combat exercises are provided under any circumstances.

1.3 Training Locations: Services provided at:

• Client's home, garden, garage, or preferred private location
• Local parks and outdoor spaces
• Commercial gyms and fitness facilities
• Corporate premises and workplace locations
• Our approved training facilities
• Online via video conferencing platforms

1.4 Trainer Qualifications: All sessions conducted by certified professionals holding:

• Level 3 Personal Training certification
• Level 2 Gym Instructor qualification
• Level 4 Nutrition Coach certification
• Current First Aid certification
• Boxing and powerlifting expertise
• Appropriate professional liability insurance

1.5 Service Limitations: We provide fitness training, exercise instruction, and general nutrition guidance only. We do NOT provide:

• Medical treatment, diagnosis, or therapy
• Physiotherapy or sports therapy
• Medical nutrition therapy
• Treatment for eating disorders
• Rehabilitation for serious medical conditions
• Contact sports or sparring training

2. CLIENT RESPONSIBILITIES AND REQUIREMENTS

2.1 Mandatory Health Screening: ALL clients must complete comprehensive health screening questionnaire (PAR-Q+) before first session and update:

• Annually for all clients
• When health status changes
• After any injury or medical treatment
• When starting new medications
• For older adults (65+): every 6 months

2.2 Enhanced Medical Disclosure for Specialized Groups:

For Older Adults (65+):

• Complete medical history including chronic conditions
• Current medications and dosages
• Recent falls or balance issues
• Bone density or osteoporosis status
• Cardiovascular condition assessment
• Joint replacement or surgery history

For Clients with Health Conditions:

• Detailed condition description and severity
• Treatment protocols and restrictions
• Healthcare provider contact information
• Emergency medication requirements
• Activity limitations or contraindications

2.3 Mandatory GP Clearance Required for:

• Any "YES" answers on health screening
• Adults over 65 beginning exercise program
• Clients with cardiovascular conditions
• Those recovering from injury, illness, or surgery
• Pregnant clients or those trying to conceive
• Clients with diabetes, hypertension, or chronic conditions
• Anyone taking medications affecting heart rate/blood pressure
• Clients with previous exercise-related injuries
• Those with joint replacements or significant surgeries

2.4 Location Safety Requirements:

For Mobile/Home Training:

• Minimum 3m x 3m clear training space
• Non-slip, stable flooring surface
• Adequate ceiling height (minimum 2.5m)
• Proper lighting and ventilation
• Removal of breakable items and hazards
• Secure location with emergency access
• Appropriate temperature control

For Gym Training:

• Valid gym membership or day pass
• Compliance with facility rules and regulations
• Appropriate gym attire and footwear
• Respect for other gym users and equipment

For Older Adults:

• Easy access to seating and water
• Clear pathways free of trip hazards
• Emergency contact person nearby if possible
• First aid kit and emergency numbers accessible

2.5 Equipment and Attire Requirements:

• Proper athletic clothing appropriate for activity level
• Supportive athletic shoes with non-marking soles
• Removal of jewelry that could cause injury
• Hair tied back if long
• Water bottle for hydration
• Towel for hygiene
• Any personal medical devices (inhalers, glucose monitors)

2.6 Communication and Safety:

• Immediate notification of any discomfort, pain, dizziness, or unusual symptoms
• Honest feedback about exercise intensity and capability
• Compliance with all trainer instructions and safety procedures
• Immediate reporting of any equipment defects or safety concerns

3. COMPREHENSIVE HEALTH AND SAFETY PROTOCOLS

3.1 Universal Safety Measures:

• All equipment inspected before each session
• Proper warm-up and cool-down protocols mandatory
• Progressive intensity increases based on client capability
• Continuous monitoring of client response and fatigue
• Immediate session modification or termination if safety concerns arise

3.2 Specialized Safety for Older Adults:

• Balance Assessment: Regular evaluation of stability and fall risk
• Blood Pressure Monitoring: Checking vital signs when appropriate
• Medication Timing: Awareness of medication schedules affecting exercise
• Gradual Progression: Slower, more conservative advancement
• Emergency Protocols: Enhanced emergency procedures and contact systems
• Fall Prevention: Special focus on balance, coordination, and strength
• Joint Protection: Modified exercises for arthritis or joint issues

3.3 Gym-Specific Safety Protocols:

• Facility safety orientation and equipment instruction
• Proper spotting techniques for weight training
• Equipment setup and breakdown procedures
• Hygiene protocols and equipment cleaning
• Emergency procedures specific to facility location

3.4 Comprehensive Risk Acknowledgment: Client acknowledges that participation in ALL training services involves inherent risks including but not limited to:

General Exercise Risks:

• Muscle strains, sprains, and tears
• Joint injuries and dislocations
• Cardiovascular stress and events
• Dehydration and heat-related illness
• Equipment-related injuries
• Slips, trips, and falls

Boxing-Specific Risks:

• Hand, wrist, and shoulder injuries from pad work
• Cardiovascular stress from high-intensity training
• Balance issues from footwork and movement
• Impact-related discomfort from pad striking

Older Adult-Specific Risks:

• Increased fall risk and injury severity
• Cardiovascular events during exercise
• Exacerbation of existing medical conditions
• Medication interactions affecting exercise response
• Slower recovery from minor injuries

Gym Training Risks:

• Weight-related injuries from improper form
• Equipment malfunction or user error
• Crowded facility hazards
• Infectious disease transmission in shared spaces

3.5 Emergency Response Procedures:

Standard Emergency Protocol:

• Immediate cessation of all activity
• Assessment of consciousness and breathing
• Call 999 for serious injury or medical emergency
• Provide first aid within trainer qualification scope
• Contact client's emergency contact and GP if necessary
• Complete detailed incident report
• Notify insurance company for potential claims

Enhanced Protocol for Older Adults:

• More frequent vital sign monitoring
• Lower threshold for calling emergency services
• Immediate medical consultation for any unusual symptoms
• Enhanced documentation of pre-existing conditions
• Specialized communication with healthcare providers

4. DETAILED BOOKING AND CANCELLATION POLICY

4.1 Booking Requirements:

• All sessions booked minimum 24 hours in advance
• Booking through official online system or direct trainer contact
• Confirmation required with session details and location
• Special requirements noted at booking (equipment, access, etc.)

4.2 Comprehensive Cancellation Policy:

Standard Cancellation Fees:

• 24+ hours notice: Full refund or free rescheduling
• 12-24 hours notice: 50% session fee charged
• 6-12 hours notice: 75% session fee charged
• Less than 6 hours notice: Full session fee charged
• No-show: Full session fee charged plus £25 administrative fee

Special Circumstances (No Penalties):

• Medical emergency with GP documentation
• Family emergency with reasonable proof
• Severe weather making travel unsafe
• Government restrictions preventing service
• Trainer cancellation or emergency

Corporate/Group Booking Cancellations:

• 48-hour notice required for group sessions
• Individual participant changes allowed with 24-hour notice
• Full group cancellation fees apply to corporate accounts
• Makeup sessions scheduled within 30 days when possible

4.3 Trainer Cancellation Policy:

• Maximum advance notice provided
• Alternative qualified trainer offered when available
• Full refund or rescheduling at no cost to client
• Emergency cancellations: Immediate notification and full refund

4.4 Package and Program Policies:

• All packages expire 90 days from purchase date
• Medical extensions available with GP documentation
• Maximum 2 reschedules per package without fees
• Unused sessions non-transferable to other clients
• Online program access maintained for package duration

5. COMPREHENSIVE PAYMENT TERMS

5.1 Payment Methods and Timing:

• Accepted Methods: Cash, bank transfer, debit/credit cards, business checks, online payment systems
• Single Sessions: Payment due before or at time of service
• Packages: Full payment required before first session of package
• Corporate Accounts: Monthly invoicing with 30-day payment terms
• Online Programs: Payment required before access granted

5.2 Pricing Structure:

• All prices listed in GBP and include VAT where applicable
• Prices current at time of booking, changes require 30-day notice for existing clients
• Package discounts apply only when paid in full
• Corporate rates available for minimum 10 sessions monthly
• Senior discounts available for clients 65+ with pension proof

5.3 Late Payment and Collection:

• 30 days overdue: £25 late payment fee applied
• 45 days overdue: Additional £10 weekly fees commence
• 60 days overdue: Service suspension until payment current
• 90 days overdue: Account referred to debt collection
• Collection costs: All legal and collection fees charged to client
• Corporate accounts: 1.5% monthly interest on overdue amounts

5.4 Refund Policy:

• No refunds on partially used packages except for:
• Medical reasons with GP documentation
• Trainer-initiated service cancellation
• Exceptional circumstances at company sole discretion
• Processing fee: £25 applied to all approved refunds
• Refund timeline: Processed within 14 days of approval
• Method: Refunds issued via original payment method

6. EXTENSIVE LIABILITY AND INSURANCE PROTECTION

6.1 Comprehensive Insurance Coverage: FortlessFit Ltd maintains:

• Public Liability Insurance: £5,000,000 minimum coverage
• Professional Indemnity Insurance: £2,000,000 for advice and instruction
• Equipment Insurance: £50,000 for training equipment coverage
• Gym Liability Coverage: Additional coverage for facility-based training
• Online Service Insurance: Coverage for virtual training services
• All policies maintained with A-rated insurance providers

6.2 Detailed Assumption of Risk: Client voluntarily assumes ALL risks associated with:

• Physical exercise and training activities
• Boxing pad work and technique instruction
• Strength training and weightlifting
• Functional fitness and conditioning programs
• Older adult specialized training activities
• Gym-based training and equipment use
• Online training program participation
• Nutritional guidance implementation
• Travel to and from training locations
• Use of client-provided training spaces

6.3 Comprehensive Limitation of Liability: Company liability strictly limited to:

• Maximum amount: Session fee paid for incident-related session
• Direct damages only: No consequential, punitive, or indirect damages
• Time limitation: Claims must be made within 12 months of incident
• Excluded damages: Lost income, emotional distress, lifestyle disruption
• Third-party claims: Company not liable for client's third-party issues

6.4 Enhanced Client Liability: Client assumes full liability for:

• Property damage: Any damage to training location, equipment, or third-party property
• Third-party injuries: Injuries to family members, pets, or visitors during sessions
• False information: Providing inaccurate or incomplete health information
• Non-compliance: Failing to follow safety instructions or medical advice
• Unauthorized use: Using training information commercially or sharing proprietary methods
• Location liability: All risks associated with chosen training locations

6.5 Comprehensive Indemnification: Client agrees to indemnify and hold harmless Company from ALL claims arising from:

• Client's negligent acts or omissions during training
• Client's failure to disclose material health information
• Injuries or damages occurring at client-controlled locations
• Third-party claims related to client's participation in services
• Client's violation of these terms and conditions
• Use of training locations not owned or controlled by Company
• Client's implementation of nutrition advice without medical consultation

7. ENHANCED DATA PROTECTION AND PRIVACY

7.1 GDPR and Privacy Compliance: We collect, process, and store personal data in strict accordance with:

• General Data Protection Regulation (GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations
• Our comprehensive Privacy Policy available at www.fortlessfit.co.uk/privacy

7.2 Comprehensive Data Collection: We collect and process:

• Personal identifiers: Name, address, phone, email, date of birth
• Health information: Medical conditions, medications, injury history, fitness level
• Emergency contacts: Contact details for emergency situations
• Payment data: Billing information and transaction records
• Session data: Attendance, progress, performance metrics, program adherence
• Communication records: Emails, messages, consultation notes
• Photo/video content: Progress photos, promotional materials (with consent)
• Online platform data: Login information, program access, virtual session participation

7.3 Data Usage and Processing: Information used exclusively for:

• Service provision: Delivering safe, effective training programs
• Health monitoring: Tracking progress and ensuring safety protocols
• Payment processing: Managing billing and financial transactions
• Legal compliance: Meeting regulatory and insurance requirements
• Emergency situations: Contacting emergency services and healthcare providers
• Marketing communications: Only with explicit opt-in consent
• Service improvement: Analyzing program effectiveness and client satisfaction

7.4 Enhanced Data Security: We implement comprehensive security measures:

• Encryption: All data encrypted in transit and at rest
• Access controls: Strict staff access limitations and authentication
• Regular audits: Annual security assessments and vulnerability testing
• Secure storage: Physical and digital security for all records
• Staff training: Regular data protection training for all personnel
• Incident response: Procedures for data breach notification and management

7.5 Client Data Rights: Under GDPR, you have comprehensive rights to:

• Access: Request copies of all personal data we hold
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of personal data (right to be forgotten)
• Restriction: Limit how we process your information
• Portability: Receive data in machine-readable format
• Objection: Object to processing for marketing or legitimate interests
• Withdrawal: Withdraw consent at any time for consent-based processing

7.6 Data Retention Schedule:

• Active client data: Duration of relationship plus 7 years
• Health records: 7 years after final session (legal requirement)
• Financial records: 7 years for tax and legal compliance
• Marketing data: Until consent withdrawn or 3 years of inactivity
• Emergency contact data: Duration of client relationship only
• Photo/video content: Until consent withdrawn or client requests deletion

8. PROFESSIONAL CONDUCT AND SERVICE BOUNDARIES

8.1 Professional Standards: All services delivered maintaining:

• Appropriate boundaries: Physical, emotional, and professional limits
• Equal treatment: Non-discriminatory service regardless of background
• Confidentiality: Strict privacy of all client information
• Competency: Services only within trainer qualification scope
• Continuing education: Regular professional development and certification updates

8.2 Prohibited Client Behavior: Service will be immediately terminated without refund for:

• Sexual misconduct: Inappropriate advances, comments, or behavior
• Threatening behavior: Aggression, intimidation, or violence toward trainer
• Discrimination: Harassment based on protected characteristics
• Substance abuse: Training under influence of alcohol or illegal drugs
• Property damage: Deliberate damage to equipment or training location
• Safety violations: Repeated failure to follow safety instructions
• Payment fraud: Disputed charges, bounced checks, or payment manipulation
• Breach of privacy: Recording sessions without consent or sharing proprietary information

8.3 Service Refusal Rights: We reserve absolute right to refuse service for:

• Safety concerns: Client presents danger to self or others
• Medical contraindications: Health conditions requiring specialized medical care
• Incompatible goals: Objectives outside our service scope
• Repeated violations: Pattern of cancellations, late payments, or policy breaches
• Facility restrictions: Inability to access appropriate training locations
• Professional conflict: Requests for services beyond qualification scope

8.4 Trainer Protection:

• Trainers have right to professional respect and personal safety
• Clients must maintain appropriate physical distance and behavior
• Any threats or inappropriate behavior reported to authorities
• Emergency procedures in place for trainer safety concerns

9. NUTRITION AND WELLNESS GUIDANCE LIMITATIONS

9.1 Scope of Nutrition Services: Our nutrition guidance includes:

• General wellness advice: Healthy eating principles and guidelines
• Macro tracking: Carbohydrate, protein, and fat balance guidance
• Meal planning: General meal structure and timing recommendations
• Supplement education: Basic information about common fitness supplements
• Lifestyle coaching: General wellness and healthy habit formation

9.2 Nutrition Service Limitations: We do NOT provide:

• Medical nutrition therapy for diseases or medical conditions
• Treatment for eating disorders or disordered eating patterns
• Prescription supplement protocols or medical supplement recommendations
• Diagnosis or treatment of nutritional deficiencies or medical conditions
• Specialized diets for medical conditions without healthcare provider approval
• Food allergy management or elimination diet protocols

9.3 Medical Condition Requirements: Clients with ANY of the following MUST obtain healthcare provider approval before following nutrition recommendations:

• Diabetes or blood sugar disorders
• Cardiovascular disease or hypertension
• Kidney or liver disease
• Eating disorders or history of disordered eating
• Food allergies or intolerances
• Gastrointestinal disorders
• Pregnancy or breastfeeding
• Medications affecting metabolism or appetite
• Any chronic medical condition

9.4 Supplement Guidance Limitations:

• All supplement recommendations are general educational information only
• Clients must consult healthcare provider before taking any supplements
• We do not diagnose deficiencies or prescribe supplement protocols
• Clients responsible for researching supplement interactions with medications
• No guarantees made regarding supplement effectiveness or safety

9.5 Client Responsibility for Nutrition Choices:

• All dietary decisions remain client's personal responsibility
• Clients must use common sense and medical guidance for individual needs
• We recommend consulting registered dietitian for complex nutritional needs
• Emergency medical attention required for any adverse reactions to nutrition changes

10. INTELLECTUAL PROPERTY AND CONTENT PROTECTION

10.1 Company Intellectual Property: All training methods, programs, materials, and content are proprietary to FortlessFit Ltd including:

• Training programs: Exercise routines, workout structures, progression protocols
• Nutritional content: Meal plans, macro calculations, dietary recommendations
• Educational materials: Handouts, guides, instructional videos, written materials
• Assessment tools: Fitness evaluations, progress tracking systems
• Brand elements: Logos, slogans, marketing materials, website content
• Business methods: Service delivery systems, client management processes

10.2 Client Usage Restrictions: Clients may NOT:

• Copy or distribute: Training materials, programs, or proprietary content
• Commercial use: Use our methods, materials, or information for business purposes
• Recording: Audio or video recording of sessions without explicit written consent
• Sharing: Distribute our proprietary information to third parties
• Reverse engineering: Attempt to recreate or replicate our programs or systems
• Online posting: Share training content on social media or websites without permission

10.3 Content Ownership and Feedback:

• Client feedback: Suggestions, ideas, or improvements shared become Company property
• Testimonials: Client testimonials may be used for marketing with permission
• Progress data: Training results and progress may be used for case studies (anonymized)
• Educational use: Client experiences may inform program development and improvement

11. COMPREHENSIVE FORCE MAJEURE AND BUSINESS CONTINUITY

11.1 Force Majeure Events: Neither party liable for delays, failures, or cancellations due to circumstances beyond reasonable control including:

• Natural disasters: Floods, earthquakes, severe storms, extreme weather
• Government actions: Lockdowns, travel restrictions, health emergency measures
• Public health emergencies: Pandemics, disease outbreaks, quarantine requirements
• Infrastructure failures: Power outages, internet disruptions, transport strikes
• Personal emergencies: Serious illness, family emergencies, medical procedures
• Facility closures: Gym closures, location access restrictions
• Technology failures: Equipment malfunctions, software disruptions

11.2 Service Continuity Plans: During disruptions, we offer:

• Online alternatives: Virtual training sessions via video conferencing
• Modified programs: Adapted routines for available space and equipment
• Service credits: Extended package validity for force majeure cancellations
• Flexible scheduling: Makeup sessions when normal service resumes
• Communication: Regular updates on service status and available alternatives
• Partial refunds: Pro-rated refunds if alternative service cannot be provided

11.3 Pandemic and Health Emergency Protocols: During health emergencies, enhanced safety measures include:

• Health screening: Temperature checks and symptom questionnaires before sessions
• Social distancing: Modified training maintaining required physical distance
• Enhanced cleaning: Increased sanitization of equipment and surfaces
• PPE requirements: Masks, gloves, or other protective equipment as required
• Venue modifications: Outdoor training preference, improved ventilation requirements
• Contact tracing: Maintaining records for public health requirements
• Service modifications: Program adaptations to comply with health guidelines

12. COMPLAINT RESOLUTION AND DISPUTE MANAGEMENT

12.1 Comprehensive Complaint Procedure:

• Step 1 - Informal Resolution: Direct discussion with trainer to resolve concerns
• Step 2 - Formal Complaint: Written complaint submitted to management via email
• Step 3 - Investigation: Thorough review by senior management within 7 days
• Step 4 - Resolution Meeting: Face-to-face or virtual meeting to discuss solutions
• Step 5 - External Mediation: Independent mediation service if internal resolution fails
• Step 6 - Legal Action: Court proceedings only as final resort

12.2 Response Timeline and Communication:

• Initial acknowledgment: All complaints acknowledged within 48 hours
• Investigation period: Comprehensive review completed within 7 business days
• Resolution timeline: Final resolution provided within 21 business days
• Progress updates: Regular communication throughout complaint process
• Documentation: All complaints and resolutions documented for quality improvement

12.3 Alternative Dispute Resolution:

• Good faith negotiation: Priority given to collaborative problem-solving
• Professional mediation: Use of qualified mediation services for complex disputes
• Arbitration option: Binding arbitration available for commercial disputes
• Industry standards: Resolution guided by fitness industry best practices
• Legal compliance: All procedures comply with UK consumer protection laws

13. SPECIALIZED TERMS FOR OLDER ADULT SERVICES

13.1 Enhanced Safety Protocols for Seniors:

• Comprehensive assessment: Detailed mobility, balance, and strength evaluation
• Medical clearance: Mandatory GP approval for all clients 65+
• Medication awareness: Understanding of medications affecting exercise response
• Emergency preparedness: Enhanced emergency procedures and contact protocols
• Progressive approach: Conservative, gradual progression appropriate for age and condition
• Fall prevention focus: Specialized attention to balance, coordination, and stability

13.2 Specialized Program Modifications:

• Lower intensity options: Modified exercises suitable for joint health and mobility
• Seated alternatives: Chair-based exercises for clients with mobility limitations
• Balance training: Specific focus on fall prevention and stability improvement
• Flexible scheduling: Accommodation for medical appointments and health considerations
• Family involvement: Option for family member participation or observation
• Health monitoring: Regular check-ins regarding overall health and wellbeing

13.3 Additional Older Adult Considerations:

• Cognitive awareness: Sensitivity to memory issues or cognitive changes
• Social benefits: Recognition of social interaction value in training programs
• Independence focus: Programs designed to maintain or improve independent living
• Chronic condition management: Appropriate modifications for arthritis, osteoporosis, etc.
• Recovery time: Increased rest periods and recovery time between sessions

14. CORPORATE AND GROUP SERVICES TERMS

14.1 Corporate Client Responsibilities: Corporate clients assume additional responsibilities for:

• Employee health screening: Ensuring all participants complete medical clearances
• Workplace safety: Providing safe training environment and emergency procedures
• Voluntary participation: Ensuring no employee pressure or discrimination
• Privacy compliance: Maintaining employee confidentiality and data protection
• Insurance coordination: Understanding workplace injury and liability coverage
• Scheduling coordination: Managing employee participation and facility access

14.2 Group Training Additional Terms:

• Participant limits: Maximum group sizes for safety and effectiveness
• Individual modifications: Accommodating different fitness levels within groups
• Group dynamics: Managing interpersonal issues affecting training environment
• Shared responsibility: All participants responsible for group safety and conduct
• Equipment sharing: Proper hygiene and safety protocols for shared equipment

14.3 Corporate Billing and Contracts:

• Extended payment terms: 30-day payment terms for established corporate accounts
• Minimum commitments: Annual or monthly minimum session requirements
• Service level agreements: Defined response times and service standards
• Contract renewal: Annual review and renegotiation of corporate terms
• Termination notice: 30-day notice required for contract termination

15. ONLINE TRAINING PROGRAM TERMS

15.1 Digital Service Provision: Online training programs include:

• Virtual coaching sessions: Live video conferences with qualified trainers
• Program access: Digital workout plans and nutritional guidance
• Progress tracking: Online monitoring and feedback systems
• Technical support: Assistance with platform access and functionality
• Resource library: Access to educational materials and instructional content

15.2 Technology Requirements and Limitations:

• Client technology: Responsible for suitable internet, device, and software
• Technical issues: Company not liable for client technology failures
• Platform availability: Service subject to internet and platform functionality
• Recording restrictions: Clients may not record virtual sessions without consent
• Data usage: Client responsible for internet data costs and connectivity

15.3 Online Safety and Effectiveness:

• Environment responsibility: Client ensures safe exercise space for virtual training
• Supervision limitations: Trainer cannot provide same level of supervision as in-person
• Emergency procedures: Modified emergency protocols for virtual sessions
• Equipment safety: Client responsible for personal equipment inspection and safety

16. LEGAL COMPLIANCE AND REGULATORY FRAMEWORK

16.1 Governing Law and Jurisdiction:

• English Law: These terms governed exclusively by English law
• Court jurisdiction: English courts have exclusive jurisdiction over disputes
• Consumer protection: Terms comply with Consumer Rights Act 2015
• Unfair terms: No terms included that could be deemed unfair under UK law
• Statutory rights: Nothing in these terms affects your statutory consumer rights

16.2 Professional and Industry Compliance:

• CIMSPA registration: All trainers registered with Chartered Institute for Management of Sport and Physical Activity
• Continuing education: Regular professional development and certification updates
• Industry standards: Compliance with fitness industry best practices and guidelines
• Health and safety: Full compliance with Health and Safety at Work Act 1974
• Data protection: Adherence to all UK data protection legislation

16.3 Consumer Rights and Protections:

• Cooling-off period: 14-day cancellation right for distance contracts
• Service quality: Right to expect services performed with reasonable care and skill
• Information provision: Right to clear information about services and pricing
• Complaint rights: Access to formal complaint procedures and dispute resolution
• Regulatory oversight: Services subject to relevant regulatory authority oversight

17. BUSINESS TERMS AND CONTRACT MANAGEMENT

17.1 Contract Formation and Modification:

• Agreement formation: Contract formed when client books or pays for services
• Term updates: Terms may be modified with 30-day written notice to clients
• Continued service: Use of services after term changes constitutes acceptance
• Individual variations: Special arrangements must be documented in writing
• Severability: Invalid provisions do not affect validity of remaining terms

17.2 Assignment and Transfer:

• Company rights: Company may assign rights and obligations with notice
• Client restrictions: Clients may not transfer services to others without consent
• Successor obligations: Terms bind successors and assigns of both parties
• Business sale: Terms remain valid if business ownership changes

17.3 Termination and Suspension:

• Immediate termination: For safety violations, non-payment, or prohibited behavior
• Notice termination: Either party may terminate ongoing services with 30-day notice
• Suspension rights: Temporary suspension for investigation of violations or disputes
• Final obligations: Payment obligations survive termination of services

18. COMPREHENSIVE CONTACT INFORMATION AND LEGAL DETAILS

Business Registration and Compliance:

• Company Name: FortlessFit Ltd
• Company Registration: [COMPANY NUMBER]
• VAT Registration: [VAT NUMBER if applicable]
• Registered Office: [REGISTERED ADDRESS]
• Trading Address: [BUSINESS ADDRESS]
• Business Type: Personal Training and Nutrition Services

Contact Information:

• Primary Phone: [YOUR PHONE]
• Business Email: [YOUR EMAIL]
• Website: www.fortlessfit.co.uk
• Emergency Contact: [EMERGENCY CONTACT]
• Booking System: [BOOKING URL/PHONE]

Professional Credentials:

• Level 3 Personal Training: [CERTIFICATION NUMBER]
• Level 2 Gym Instructor: [CERTIFICATION NUMBER]
• Level 4 Nutrition Coach: [CERTIFICATION NUMBER]
• First Aid Certification: [CERTIFICATION NUMBER]
• CIMSPA Registration: [REGISTRATION NUMBER]

Insurance and Legal:

• Public Liability Insurance: [POLICY NUMBER] - £5,000,000 coverage
• Professional Indemnity: [POLICY NUMBER] - £2,000,000 coverage
• Insurance Provider: [INSURANCE COMPANY NAME]
• Legal Representative: [SOLICITOR NAME if applicable]

Regulatory and Compliance:

• Data Protection Officer: [DPO CONTACT if applicable]
• Complaints Procedure: Available at www.fortlessfit.co.uk/complaints
• Privacy Policy: www.fortlessfit.co.uk/privacy
• Cookie Policy: www.fortlessfit.co.uk/cookies
• Terms Updates: www.fortlessfit.co.uk/terms

COMPREHENSIVE CLIENT ACKNOWLEDGMENT AND AGREEMENT

By booking, purchasing, or participating in ANY FortlessFit services, you acknowledge and confirm that you have:

✓ Read and understood these complete Terms and Conditions in their entirety
✓ Understood all risks associated with physical exercise, boxing training, strength training, and specialized programs
✓ Agreed to provide accurate health information and obtain required medical clearances
✓ Accepted full responsibility for your participation and any associated risks
✓ Understood payment terms including cancellation policies, late fees, and refund limitations
✓ Consented to data processing as described in our comprehensive Privacy Policy
✓ Agreed to indemnify FortlessFit Ltd for claims arising from your participation
✓ Confirmed your age (18+ years) or have proper parental/guardian consent
✓ Acknowledged service limitations and understand we do not provide medical treatment
✓ Accepted location responsibilities for providing safe training environments
✓ Understood intellectual property restrictions and confidentiality requirements
✓ Agreed to professional conduct standards and behavioral expectations
✓ Accepted dispute resolution procedures and legal jurisdiction

SPECIAL ACKNOWLEDGMENTS FOR SPECIFIC SERVICES:

For Mobile Training Services: ✓ I understand the trainer will travel to my specified location
✓ I will provide a safe, appropriate training environment
✓ I accept responsibility for location-related risks and safety

For Gym-Based Training: ✓ I have appropriate gym access (membership or day pass)
✓ I will comply with all facility rules and regulations
✓ I understand shared facility risks and hygiene requirements

For Boxing Training: ✓ I understand this is pad work only with NO contact or sparring
✓ I accept risks specific to boxing movements and pad striking
✓ I will follow all boxing safety protocols and technique instruction

For Older Adult Programs (65+): ✓ I have obtained mandatory GP clearance for exercise participation
✓ I understand enhanced safety protocols and medical monitoring
✓ I accept increased risks associated with exercise at my age
✓ I will immediately report any health changes or concerns

For Nutrition Services: ✓ I understand this is general guidance, NOT medical nutrition therapy
✓ I will consult healthcare providers for medical dietary needs
✓ I accept responsibility for all dietary choices and their consequences

For Online Training Programs: ✓ I have suitable technology and internet connection
✓ I will ensure a safe environment for virtual training sessions
✓ I understand limitations of remote supervision and instruction

For Corporate/Group Services: ✓ I understand group dynamics and shared responsibility requirements
✓ I accept workplace-specific policies and safety procedures
✓ I confirm voluntary participation without employer pressure

LEGAL BINDING STATEMENT

These Terms and Conditions constitute a legally binding contract between you and FortlessFit Ltd. By using our services, you confirm:

1. Legal Capacity: You have legal capacity to enter into this contract
2. Voluntary Agreement: You are entering this agreement voluntarily without duress
3. Full Understanding: You have read, understood, and agree to all terms
4. Risk Acceptance: You voluntarily assume all risks described herein
5. Liability Release: You release FortlessFit Ltd from claims as described
6. Indemnification: You agree to indemnify the company as specified
7. Jurisdiction: You accept English law and court jurisdiction

If you do not agree with any part of these terms, you must not use our services.

EMERGENCY DISCLAIMER: In case of medical emergency during training, FortlessFit Ltd will provide first aid within trainer qualifications and call emergency services. We are not responsible for medical treatment costs or outcomes.

FINAL LEGAL NOTICE: These terms supersede all previous agreements and constitute the entire contract between parties. Only written modifications signed by both parties will be valid.

Document Information:

• Version: 2.0 - Complete Service Coverage
• Last Updated: [INSERT DATE]
• Next Review Date: [DATE + 12 MONTHS]
• Legal Review: Recommended annual review by qualified solicitor
• Client Copy: Available for download at www.fortlessfit.co.uk/terms

For questions, clarifications, or legal inquiries regarding these terms:

• Email: [YOUR EMAIL]
• Phone: [YOUR PHONE]
• Legal Department: [LEGAL CONTACT if applicable]

Professional Legal Advice: These terms are comprehensive but clients are advised to seek independent legal advice if they have questions about their rights and obligations.**# FortlessFit Essential Legal Documentation Pack

📋 Comprehensive Terms and Conditions for Personal Training Services

FortlessFit Personal Training Terms and Conditions

Effective Date: [INSERT DATE] Company: FortlessFit Ltd
Company Registration: [COMPANY NUMBER] Registered Address: [YOUR REGISTERED ADDRESS] Trading Address: [YOUR BUSINESS ADDRESS] Contact: [YOUR PHONE] | [YOUR EMAIL] Website: www.fortlessfit.co.uk

1. DEFINITIONS AND SERVICE DESCRIPTION

1.1 FortlessFit Ltd ("Company," "we," "us," "our") provides mobile personal training services including boxing pad work, fitness training, nutrition guidance, and wellness coaching ("Services") to clients ("you," "your," "Client").

1.2 Boxing Training Limitations: All boxing training consists exclusively of pad work, focus mitts, and technique instruction. NO sparring, contact work, competitive boxing training, or partner combat exercises are provided under any circumstances.

1.3 Service Locations: Services are provided at mutually agreed locations including client's home, garden, garage, local parks, corporate premises, or approved fitness facilities. We reserve the right to decline unsuitable venues.

1.4 Trainer Qualifications: All sessions conducted by qualified personal trainers holding minimum Level 3 Personal Training certification, current First Aid certification, and appropriate professional insurance.

1.5 Service Limitations: We provide fitness training and general nutrition guidance only. We do not provide medical treatment, physiotherapy, sports therapy, or medical nutrition therapy.

2. CLIENT RESPONSIBILITIES AND REQUIREMENTS

2.1 Mandatory Health Screening: Client must complete comprehensive health screening questionnaire (PAR-Q+) before first session and update annually or when health status changes.

2.2 Medical Disclosure: Client must immediately disclose ALL health conditions, injuries, medications, surgeries, or medical treatments that may affect exercise capacity or safety.

2.3 GP Clearance Required: Client must obtain written medical clearance from GP if:

• Any "YES" answers on health screening
• Recovering from injury, illness, or surgery
• Taking medications affecting heart rate or blood pressure
• Pregnant or trying to conceive
• Over 65 and sedentary
• Any chronic health conditions

2.4 Safe Environment: Client responsible for providing safe training environment including:

• Adequate space (minimum 3m x 3m clear area)
• Suitable non-slip flooring
• Removal of hazards, obstacles, and fragile items
• Adequate lighting and ventilation
• Secure location with emergency access

2.5 Appropriate Attire: Client must wear proper athletic clothing, supportive athletic shoes with non-marking soles, and remove jewelry that could cause injury.

2.6 Communication: Client must immediately inform trainer of any discomfort, pain, dizziness, nausea, or unusual symptoms during training.

2.7 Compliance: Client must follow all trainer instructions regarding technique, intensity, and safety procedures. Failure to comply may result in session termination.

3. COMPREHENSIVE HEALTH AND SAFETY

3.1 Equipment Safety: All equipment inspected before each session. Client must not use damaged equipment and must report defects immediately.

3.2 Professional Instruction: Trainer provides proper technique instruction and safety procedures. Client must follow all guidance.

3.3 Risk Acknowledgment: Client acknowledges that physical exercise and boxing training involve inherent risks including but not limited to:

• Muscle strains, sprains, and tears
• Joint injuries and dislocations
• Cardiovascular stress and events
• Equipment-related injuries
• Slips, trips, and falls
• Exacerbation of pre-existing conditions
• Dehydration and heat-related illness
• Allergic reactions to equipment materials

3.4 Session Modification/Termination: Trainer reserves absolute right to modify, suspend, or terminate session immediately if:

• Client appears unwell, intoxicated, or impaired
• Unsafe conditions exist at training location
• Client fails to follow safety instructions
• Weather creates hazardous conditions
• Emergency situations arise

3.5 Emergency Procedures: In case of injury or medical emergency, trainer will:

• Provide first aid within qualification scope
• Call emergency services if required
• Contact client's emergency contact
• Complete incident report
• Notify insurance company if claim potential exists

4. DETAILED BOOKING AND CANCELLATION POLICY

4.1 Booking Requirements: All sessions must be booked minimum 24 hours in advance through our official booking system or direct trainer contact.

4.2 Client Cancellation Policy:

• 24+ hours notice: Full refund or free rescheduling
• 12-24 hours notice: 50% session fee charged
• 6-12 hours notice: 75% session fee charged
• Less than 6 hours notice: Full session fee charged
• No-show: Full session fee charged plus £25 administrative fee

4.3 Trainer Cancellation:

• Maximum notice provided when possible
• Alternative time offered or full refund
• No penalties to client
• Emergency cancellations: Full refund guaranteed

4.4 Weather Policy:

• Indoor alternatives offered for outdoor sessions
• Client choice to postpone for severe weather
• No penalties for weather-related cancellations

4.5 Package Expiry: All packages expire 90 days from purchase unless otherwise specified. Extensions may be granted for medical reasons with GP documentation.

4.6 Rescheduling: Maximum 2 reschedules per package. Additional reschedules subject to availability and fees.

5. COMPREHENSIVE PAYMENT TERMS

5.1 Payment Methods: We accept cash, bank transfer, card payments, and business checks. All prices in GBP.

5.2 Payment Timing:

• Single sessions: Payment due before or at time of service
• Packages: Full payment required before first session
• Corporate accounts: 30-day payment terms with approved credit

5.3 Pricing: All prices current at time of booking. Price changes require 30-day notice for existing clients.

5.4 Late Payment:

• £25 fee after 30 days overdue
• Additional £10 per week thereafter
• Service suspension after 60 days overdue
• Debt collection costs charged to client

5.5 Refund Policy:

• No refunds on partially used packages except:
• Medical reasons with GP documentation
• Trainer cancellation of service
• Exceptional circumstances at company discretion
• Processing fee of £25 applies to all refunds
• Refunds processed within 14 days

5.6 Corporate Billing: Corporate clients receive monthly invoices with detailed session records. 1.5% monthly interest on overdue amounts.

6. EXTENSIVE LIABILITY AND INSURANCE PROTECTION

6.1 Insurance Coverage: FortlessFit Ltd maintains:

• Public Liability Insurance: £5,000,000
• Professional Indemnity Insurance: £2,000,000
• Equipment Insurance: £50,000
• All policies with A-rated insurers

6.2 Assumption of Risk: Client voluntarily assumes ALL risks associated with physical exercise and training, including those listed in Section 3.3 and any other risks inherent to physical activity.

6.3 Limitation of Liability: Company liability limited to:

• Maximum of session fee paid for incident-related session
• Direct damages only (no consequential or punitive damages)
• Claims must be made within 12 months of incident

6.4 Client Liability: Client liable for:

• Any damage to third-party property during sessions
• Injuries to third parties during sessions
• Providing false or incomplete health information
• Failing to follow safety instructions

6.5 Indemnification: Client agrees to indemnify and hold harmless Company from claims arising from:

• Client's negligent acts or omissions
• Client's failure to disclose health information
• Use of training location not owned by Company
• Third-party claims related to client's participation

6.6 Property Damage: Client responsible for any damage to training location or equipment caused by negligence or failure to follow instructions.

7. COMPREHENSIVE DATA PROTECTION AND PRIVACY

7.1 GDPR Compliance: We collect, process, and store personal data in accordance with GDPR, Data Protection Act 2018, and our detailed Privacy Policy.

7.2 Data Collection: We collect:

• Personal details (name, address, contact information)
• Health and medical information
• Emergency contact details
• Payment information
• Session attendance and progress records
• Communication preferences

7.3 Data Usage: Information used exclusively for:

• Service provision and safety
• Health monitoring and progress tracking
• Payment processing
• Legal compliance
• Emergency situations
• Marketing (only with explicit consent)

7.4 Data Security: We implement appropriate technical and organizational measures including:

• Encrypted data storage and transmission
• Access controls and staff training
• Regular security assessments
• Secure disposal of records

7.5 Data Rights: You have rights to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

7.6 Data Retention:

• Active client data: Duration of relationship plus 7 years
• Health records: 7 years after last session
• Financial records: 7 years for tax/legal compliance
• Marketing data: Until consent withdrawn

7.7 Photography/Video: Client consents to photography/video for promotional use unless explicitly declined in writing. Consent can be withdrawn at any time.

8. PROFESSIONAL CONDUCT AND BOUNDARIES

8.1 Professional Standards: All sessions conducted with highest professional standards maintaining appropriate physical and emotional boundaries.

8.2 Prohibited Behavior: Service will be immediately terminated without refund for:

• Inappropriate sexual conduct or comments
• Aggressive, threatening, or abusive behavior
• Discrimination or harassment
• Intoxication or substance abuse
• Deliberate equipment damage
• Failure to maintain safe environment

8.3 Service Refusal: We reserve right to refuse service to anyone for:

• Safety concerns
• Professional reasons
• Incompatible training goals
• Repeated cancellations or no-shows
• Non-payment

8.4 Trainer Safety: Client must respect trainer's professional boundaries and personal safety requirements.

9. NUTRITION AND WELLNESS GUIDANCE LIMITATIONS

9.1 Scope of Advice: Nutrition guidance is general wellness information only, NOT medical nutrition therapy or medical advice.

9.2 Medical Conditions: Clients with medical conditions, food allergies, eating disorders, or special dietary requirements MUST consult healthcare provider before following any nutrition recommendations.

9.3 No Medical Claims: We do not diagnose, treat, cure, or prevent any medical conditions through nutrition guidance.

9.4 Supplement Advice: Any supplement recommendations are general information only. Consult healthcare provider before taking supplements.

9.5 Individual Responsibility: Client responsible for all dietary choices and must use common sense and medical guidance for individual needs.

10. INTELLECTUAL PROPERTY PROTECTION

10.1 Company IP: All training methods, programs, materials, and content are proprietary to FortlessFit Ltd and protected by copyright.

10.2 Usage Restrictions: Client may not:

• Record, copy, or distribute training content
• Use our methods commercially
• Share our proprietary information
• Reverse engineer our programs

10.3 Client Content: Any feedback, suggestions, or ideas shared become property of Company for improvement purposes.

11. EXTENDED FORCE MAJEURE AND DISRUPTION

11.1 Force Majeure Events: Neither party liable for delays or failures due to circumstances beyond reasonable control including:

• Natural disasters and severe weather
• Government restrictions and lockdowns
• Pandemic or health emergencies
• Transport strikes or disruptions
• Power outages or technology failures
• Personal illness or injury
• Family emergencies

11.2 Service Alternatives: During disruptions, we will offer:

• Online training sessions where possible
• Service credits for future use
• Extended package validity
• Partial refunds if service cannot continue

11.3 Pandemic Protocols: During health emergencies, additional safety measures may include:

• Enhanced cleaning procedures
• Social distancing requirements
• Health screening before sessions
• PPE requirements
• Service modifications or suspensions

12. COMPLAINT RESOLUTION AND DISPUTE HANDLING

12.1 Complaint Procedure:

• Step 1: Informal discussion with trainer
• Step 2: Formal written complaint to management
• Step 3: Review by senior management
• Step 4: External mediation if required

12.2 Response Timeline: All complaints acknowledged within 48 hours, investigated within 7 days, resolved within 21 days.

12.3 Dispute Resolution: Disputes resolved through:

• Good faith negotiation
• Mediation through approved service
• Arbitration if mediation fails
• Court proceedings as last resort

13. BUSINESS CONTINUITY AND TRAINER SUBSTITUTION

13.1 Service Continuity: If regular trainer unavailable, suitable qualified substitute will be provided where possible.

13.2 Trainer Standards: All substitute trainers meet same qualification and insurance requirements.

13.3 Client Approval: Client may decline substitute trainer and reschedule without penalty.

13.4 Business Closure: In unlikely event of business closure, maximum effort made to:

• Provide reasonable notice
• Assist with alternative service providers
• Process appropriate refunds for unused services

14. CORPORATE AND GROUP SERVICES

14.1 Corporate Liability: Corporate clients assume additional responsibility for:

• Employee health screening and clearance
• Workplace safety and insurance
• Voluntary participation policies
• Privacy and confidentiality

14.2 Group Sessions: Additional safety measures for group training including:

• Maximum participant numbers
• Enhanced supervision
• Clear space requirements
• Individual modification protocols

15. MARKETING AND PROMOTIONAL USE

15.1 Testimonials: Client may be asked to provide testimonials. Participation entirely voluntary and consent can be withdrawn.

15.2 Case Studies: Anonymous case studies may be created for marketing. No personal identification without explicit consent.

15.3 Social Media: Client may appear in trainer's social media content. Specific consent required for identification.

16. LEGAL COMPLIANCE AND GOVERNANCE

16.1 Governing Law: These terms governed by English law and subject to exclusive jurisdiction of English courts.

16.2 Severability: If any provision deemed invalid, remaining provisions continue in full effect.

16.3 Entire Agreement: These terms constitute entire agreement superseding all prior understandings.

16.4 Modifications: Terms may be updated with 30-day notice. Continued service constitutes acceptance.

16.5 Assignment: Company may assign rights and obligations. Client may not assign without written consent.

17. REGULATORY COMPLIANCE

17.1 Professional Registration: Trainers registered with CIMSPA (Chartered Institute for the Management of Sport and Physical Activity).

17.2 Continuing Education: All trainers maintain current certifications through regular professional development.

17.3 Health & Safety: Services comply with Health and Safety at Work Act 1974 and related regulations.

17.4 Consumer Rights: These terms comply with Consumer Rights Act 2015 and Consumer Protection Regulations.

18. CONTACT INFORMATION AND LEGAL NOTICES

Business Details:

• Company: FortlessFit Ltd
• Registration: [COMPANY NUMBER]
• VAT: [VAT NUMBER if applicable]
• Registered Office: [REGISTERED ADDRESS]
• Trading Address: [BUSINESS ADDRESS]

Contact Information:

• Phone: [YOUR PHONE]
• Email: [YOUR EMAIL]
• Website: www.fortlessfit.co.uk
• Emergency: [EMERGENCY CONTACT]

Professional Bodies:

• CIMSPA Registration: [REGISTRATION NUMBER]
• Insurance Provider: [INSURANCE COMPANY]
• Professional Qualifications: Level 3 Personal Training, Level 4 Nutrition, First Aid

Legal Notices:

• Data Protection Officer: [DPO CONTACT]
• Complaints Procedure: Available on website
• Privacy Policy: www.fortlessfit.co.uk/privacy
• Cookie Policy: www.fortlessfit.co.uk/cookies

CLIENT ACKNOWLEDGMENT AND AGREEMENT

By booking, purchasing, or participating in FortlessFit services, you acknowledge that you have:

✓ Read and understood these complete Terms and Conditions
✓ Understood the risks associated with physical exercise and boxing training
✓ Agreed to provide accurate health information and obtain medical clearance if required
✓ Accepted responsibility for your participation and any associated risks
✓ Understood the payment, cancellation, and refund policies
✓ Consented to data processing as described in our Privacy Policy
✓ Agreed to indemnify FortlessFit Ltd as described herein
✓ Confirmed you are at least 18 years old or have parental consent

These terms are legally binding. If you do not agree with any part, please do not use our services.

Last Updated: [DATE] Version: 1.0

For questions about these terms: [YOUR EMAIL] | [YOUR PHONE]

🏥 Health Screening Form (PAR-Q+)

FortlessFit Health Screening Questionnaire

Client Name: _________________ Date: _________ Phone: _________________ Email: _________________ Emergency Contact: _________________ Phone: _________________

SECTION A: GENERAL HEALTH

Please answer YES or NO to the following questions:

1. Has your doctor ever said that you have a heart condition? YES / NO
2. Do you feel pain in your chest when you do physical activity? YES / NO
3. In the past month, have you had chest pain when not doing physical activity? YES / NO
4. Do you lose your balance because of dizziness or do you ever lose consciousness? YES / NO
5. Do you have a bone or joint problem that could be made worse by physical activity? YES / NO
6. Is your doctor currently prescribing drugs for blood pressure or heart condition? YES / NO
7. Do you know of any other reason you should not do physical activity? YES / NO

If you answered YES to any questions, please provide details:

SECTION B: FITNESS HISTORY

1. Current fitness level (1-10, where 10 is athlete level): ______
2. Previous boxing/martial arts experience: ________________
3. Current exercise routine: ________________
4. Previous injuries (especially back, shoulder, wrist): ________________
5. Any physical limitations or concerns: ________________

SECTION C: GOALS AND PREFERENCES

1. Primary fitness goals: ________________
2. Preferred training times: ________________
3. Any exercises you want to avoid: ________________
4. Stress levels (1-10): ______
5. Sleep quality (1-10): ______

SECTION D: MEDICAL INFORMATION

1. Current medications: ________________
2. Known allergies: ________________
3. Recent surgeries or medical treatments: ________________
4. Are you pregnant or trying to become pregnant? YES / NO
5. GP Name and Practice: ________________

DECLARATIONS

Client Declaration: I declare that the information provided is true and complete. I understand that this information will be held confidentially. I acknowledge that I have responsibility to inform my trainer of any changes to my health status.

Client Signature: _________________ Date: _________

Trainer Assessment: Based on responses, client is: CLEARED / REQUIRES GP CLEARANCE for physical activity.

Additional notes: ________________

Trainer Signature: _________________ Date: _________

📄 Client Service Agreement

FortlessFit Personal Training Service Agreement

Client Information:

• Name: _________________
• Address: _________________
• Phone: _________________
• Email: _________________

Service Details:

• Service Type: _________________
• Package: _________________
• Sessions: _________________
• Price: _________________
• Start Date: _________________

SERVICE AGREEMENT TERMS

1. SERVICE PROVISION

• Trainer will provide professional personal training services as described
• Sessions will be conducted at agreed locations and times
• All equipment provided by trainer unless otherwise specified

2. PAYMENT AGREEMENT

• Total cost: £_________
• Payment method: _________________
• Payment schedule: _________________

3. SCHEDULING

• Regular session time: _________________
• Makeup session policy applies as per terms and conditions
• 24-hour cancellation notice required

4. GOALS AND EXPECTATIONS Primary goals: _________________ Success measurements: _________________ Timeline: _________________

5. SPECIAL CONSIDERATIONS Health considerations: _________________ Location preferences: _________________ Equipment needs: _________________

CONSENT AND ACKNOWLEDGMENT

Photography/Video Consent: I consent to photography/video for: YES / NO

• Social media promotion
• Website testimonials
• Training documentation

Health Information Sharing: I consent to trainer discussing my progress with: _________________

Emergency Procedures: In case of emergency, contact: _________________ Known medical conditions to share with emergency services: _________________

SIGNATURES

Client Signature: _________________ Date: _________ Trainer Signature: _________________ Date: _________

🏢 Corporate Services Agreement Template

FortlessFit Corporate Wellness Agreement

Company Information:

• Company Name: _________________
• Address: _________________
• Contact Person: _________________
• Position: _________________
• Phone: _________________
• Email: _________________

Service Agreement Details:

• Program Type: _________________
• Number of Employees: _________________
• Session Frequency: _________________
• Duration of Agreement: _________________
• Monthly Cost: £_________________

CORPORATE SERVICE TERMS

1. SERVICE DESCRIPTION

• Mobile wellness training for employees
• Stress relief through boxing pad work
• Fitness training and health guidance
• Flexible scheduling around work patterns

2. COMPANY RESPONSIBILITIES

• Provide safe training environment
• Ensure employee participation is voluntary
• Maintain employee health information confidentially
• Provide 48-hour notice for session cancellations

3. EMPLOYEE PARTICIPATION

• All participants complete health screening
• Voluntary participation only
• Company ensures no pressure to participate
• Equal access for all eligible employees

4. SCHEDULING AND LOCATION

• Training times: _________________
• Location: _________________
• Contact for scheduling: _________________

5. PAYMENT TERMS

• Monthly invoicing
• 30-day payment terms
• Automatic annual review of rates

6. CONFIDENTIALITY

• Employee health information kept confidential
• No sharing of individual progress with company
• Group progress reports only (anonymized)

7. TERMINATION

• Either party may terminate with 30-day notice
• No penalties for early termination
• Final invoice due within 30 days

SIGNATURES

Company Representative: Name: _________________ Position: _________________ Signature: _________________ Date: _________

FortlessFit Representative: Name: _________________ Position: _________________ Signature: _________________ Date: _________

⚖️ Liability Waiver Form

FortlessFit Liability Waiver and Release

PLEASE READ CAREFULLY - THIS IS A LEGAL DOCUMENT

Participant Information: Name: _________________ Address: _________________ Phone: _________________ Date of Birth: _________________

ASSUMPTION OF RISK

I acknowledge that participation in physical exercise and boxing training activities involves inherent risks including but not limited to:

• Muscle strains and injuries
• Cardiovascular stress
• Equipment-related injuries
• Slips, trips, and falls
• Aggravation of pre-existing conditions

I voluntarily assume all risks associated with participation in FortlessFit training services.

RELEASE OF LIABILITY

I hereby release, waive, discharge, and covenant not to sue FortlessFit Ltd, its owners, employees, trainers, and agents from any liability, claims, demands, or causes of action arising from my participation in training activities.

This release applies to:

• Personal injury or death
• Property damage
• Any other losses or damages

MEDICAL CLEARANCE

I confirm that:

• I am physically capable of participating in exercise
• I have disclosed all relevant health information
• I will inform trainer of any health changes
• I will stop activity if experiencing pain or discomfort

INDEMNIFICATION

I agree to indemnify and hold harmless FortlessFit Ltd from any claims arising from my participation, including legal fees and costs.

ACKNOWLEDGMENTS

I acknowledge that:

• I have read and understand this agreement
• This waiver is legally binding
• I am signing voluntarily
• I am at least 18 years old OR parent/guardian is signing below

SIGNATURES

Participant (18+ years): Signature: _________________ Date: _________ Print Name: _________________

Parent/Guardian (if participant under 18): Signature: _________________ Date: _________ Print Name: _________________ Relationship: _________________

Witness: Signature: _________________ Date: _________ Print Name: _________________

📱 Privacy Policy Template

FortlessFit Privacy Policy

Last Updated: [DATE]

1. INFORMATION WE COLLECT

Personal Information:

• Name, address, phone, email
• Health and fitness information
• Payment information
• Emergency contact details

Usage Information:

• Session attendance and progress
• Communication preferences
• Website/app usage data

2. HOW WE USE INFORMATION

• Provide personal training services
• Ensure health and safety
• Process payments
• Communicate about services
• Improve our services
• Marketing (with consent)

3. INFORMATION SHARING

We do not sell personal information. We may share information:

• With your consent
• For legal compliance
• With service providers (payment processors, etc.)
• In emergency situations

4. DATA SECURITY

We protect your information through:

• Secure storage systems
• Limited access controls
• Regular security reviews
• Encrypted data transmission

5. YOUR RIGHTS

Under GDPR, you have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Data portability
• Object to processing

6. RETENTION

We keep information:

• Active clients: Duration of relationship + 7 years
• Health records: 7 years after last session
• Financial records: 7 years for tax purposes

7. CONTACT

For privacy questions: Email: [EMAIL] Phone: [PHONE] Address: [ADDRESS]

🏃‍♂️ Emergency Procedures Document

FortlessFit Emergency Response Procedures

MEDICAL EMERGENCY PROTOCOL

Immediate Response:

1. Stop all activity immediately
2. Assess consciousness and breathing
3. Call 999 if serious injury/illness
4. Provide first aid within qualification level
5. Contact emergency contact
6. Stay with client until help arrives

Information for Emergency Services:

• Location: [SPECIFIC ADDRESS/LOCATION]
• Nature of emergency
• Client's name and age
• Known medical conditions
• Current medications
• Emergency contact details

INCIDENT REPORTING

All incidents must be documented:

• Date, time, location
• Participants involved
• Description of incident
• Injuries sustained
• Action taken
• Witness statements
• Follow-up required

Report to:

• Insurance company (within 24 hours for claims)
• Professional body if required
• Company records for analysis

EQUIPMENT SAFETY

Before Each Session:

• Visual inspection of all equipment
• Check for wear, damage, or defects
• Remove damaged equipment from use
• Clean equipment between clients

Equipment Replacement:

• Monthly inspection schedule
• Replace worn equipment immediately
• Maintain equipment inventory
• Budget for regular replacements

📞 Important Legal Contacts

Essential Professional Services

Business Lawyer (Franchise Specialist):

• Research local franchise lawyers
• British Franchise Association member recommended
• Initial consultation: £200-500
• Ongoing costs: £150-300/hour

Insurance Broker (Fitness Specialist):

• Towergate Insurance: 0344 892 1412
• Alan Boswell Group: 01603 216399
• Perkins Slade: 01737 334000

Accountant (Small Business):

• Local chartered accountant
• Experience with fitness/franchise businesses
• Monthly bookkeeping: £200-400
• Annual accounts: £500-1,000

CIMSPA Registration:

• Website: cimspa.co.uk
• Phone: 024 7641 6316
• Annual membership: £100-150

⚠️ Critical Implementation Notes

IMMEDIATE LEGAL PRIORITIES:

1. Get Insurance FIRST - Before any client contact
2. Health Screening - Every client, every time
3. Written Agreements - Never train without signed forms
4. Emergency Procedures - Know them by heart
5. Equipment Safety - Check before every session

Documentation Requirements:

• Keep all client forms for 7 years
• Photo evidence of equipment condition
• Incident reports filed within 24 hours
• Insurance claim documentation
• Financial records for tax compliance

Red Flags - STOP Training If:

• Client appears unwell or intoxicated
• Equipment is damaged or unsafe
• Location has safety hazards
• Client refuses to follow safety instructions
• Weather creates unsafe conditions